Facilities constantly seek increased patient volume, capacity
and efficiencies to stay competitive and financially viable.
However, anesthesia services are often not based on
customer-centric perspectives.
This leads to common anesthesia service issues that negatively
impact volume and OR revenues:
- Inflexible staffing coverage and practices that limit add-on
and after-hour cases.
- Failure to meet surgeon, hospital staff and patient
satisfaction needs.
- Lack of a service plan that supports the hospital's overall
customer satisfaction initiatives.
Premier Anesthesia invests in its people and anesthesia
technology in ways that unlock your OR potential:
- Premier employs its Evidence-Based Staffing © Model to
ensure flexible staffing to cover all OR needs.
- Premier evaluates customer satisfaction and develops
appropriate action plans to ensure measurable improvements.
- Premier incorporates customer service and satisfaction
strategies in its prescriptive business plan to ensure short and
long-term clinical and growth objectives.