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Is your anesthesia group hospital-centric?



Facilities constantly seek increased patient volume, capacity and efficiencies to stay competitive and financially viable. However, anesthesia services are often not based on customer-centric perspectives.

This leads to common anesthesia service issues that negatively impact volume and OR revenues:

  • Inflexible staffing coverage and practices that limit add-on and after-hour cases.

  • Failure to meet surgeon, hospital staff and patient satisfaction needs.

  • Lack of a service plan that supports the hospital's overall customer satisfaction initiatives.

The Solution: Investment in People and Technology Premier Anesthesia invests in its people as well as anesthesia technology in ways to unlock your OR potential:

  • We employ our Evidence-Based Staffing Model to ensure flexible staffing to cover all OR needs.

  • We utilize Premier Pathways to measure outcomes and monitor provider performance.

  • We consistently evaluate customer satisfaction and develop appropriate action plans to ensure measurable improvements.

  • Customer service and satisfaction strategies are incorporated into the business plan to ensure short and long-term clinical growth.

#CustomerService #Turnkey #ServiceLineManagement #Consulting #ProblemsWeSolve

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